New YorkAnd the September 23, 2022 /PRNewswire/ — ArtsBerry invited the chief designer behind Lark Suite to share her creative design ideas and process for an in-office collaboration toolkit focused on cloud-based file management, document editing and spreadsheets.
Lark is an enterprise collaboration platform developed by ByteDance (the parent company of TikTok) and first released to the public in 2019. Lark Office Suite is called the Chinese version of “Slack” and “Microsoft Teams”. It combines many essential collaboration tools into one interconnected platform, including chat, calendar, content creation, and app management. Ms. He, the creative mind behind Lark, was the chief designer at ByteDance at the time, managing and directing a design team of 6 product designers and leading the design of more than 20 products from the ground up. “I believe that the new design language that I participated in represents Lark’s focus on its core pillars of collaboration, communication and innovation, giving users an experience that evolves with them in the new digital age,” says Ms.
As a Bytedance designer, the main responsibilities of the lady on this project include designing the latest version of Lark, creating a new design language, and exploring a new digital interface. In addition, Ms. He led the team to successfully improve the user experience with higher SUS and NPS scores, taking user collaboration and communication with the new Lark design to the next level. Shortly after the launch of the new design version that led Ms. He to release, Lark became No. 3 in the Chinese office platform with 4.6 million monthly active users in 2021.
When we asked about the biggest hurdles she overcame during the design phase, Ms. He said, “Understanding users’ needs and setting a design direction correctly can be very challenging. Therefore, I conducted over 10 usability tests and analyzed user research results to better replicate the new design. By observing how users operate and analyzing their weaknesses, requirements, and concerns, she led the team to successfully redesign the Lark Office Suite and explore a new version to solve design challenges, which has been well received by stakeholders.”
Finally, ArtsBerry asks Ms. He to give her advice to our designers who are just starting out in their careers. It says, “As a new designer, you will face many design challenges in your career path, and don’t give up easily. Discover user needs, find current weaknesses, identify the problem and explore design solutions. Take user research seriously because all designs come from this.” It would also be helpful to think globally to understand users from different cultures, perspectives, and experiences. Finally, be curious and explore the world because life is a designer’s best teacher.”
Ms. So hey She is currently a Chief Designer at Microsoft where she is responsible for designing the Microsoft Azure Platform used by 80% of Fortune 500 companies for their cloud computing needs.